Jump to content
Welcome to our new Citrix community!
  • 0

Shifted mouse cursor a few centimetres right

Marius Cz


Hi There,


I am using Lenovo TP X1 Yoga with Intel Graphics HD 620 to connect to my customers' systems and have very strange issue: when Citrix app is loaded I cannot click on it since the mouse cursor is shifted right a few centimetres. Clicking on these apps is alike lottery but simply a way too difficult to use. 

I am using 2 external displays (FullHD & 4K) and one internal(2K) . 

here is a small presentation of this effect: https://youtu.be/mxdq2ukBNJ0


Would appreciate any help (Citrix receiver already reinstalled, updated)



1. When using Citrix Workspace and remotely connecting to a virtual PC of another client I do not have this issue.

2. When using only built in monitor this issue is also gone.


Thanks in advance and kind regards.


Link to comment

2 answers to this question

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...