Citrix Viewer/workspace doesn't allow full screen as an option

[sameer avasarala]

 Hello, I'm using remote desktop through Citrix and it won't allow me to maximize the citrix viewer window. The options are greyed out.

Does anyone else face the same issue?

 

 

[David Clark1709160691]

When the initial Remote Desktop Connection dialog opens, Click 'Show Options' and make certain Display is set to 'Full Screen' (Slider all the way to the right.  I've seen cases where this was set but did not take effect until the slider was moved left and then back to Full screen again.

[sameer avasarala]

23 hours ago, David Clark1709160691 said:

When the initial Remote Desktop Connection dialog opens, Click 'Show Options' and make certain Display is set to 'Full Screen' (Slider all the way to the right.  I've seen cases where this was set but did not take effect until the slider was moved left and then back to Full screen again.

I tried that but unfortunately it doesn't work. I've also tried switching to a scaled display, but as soon as I do that Citrix viewer immediately crashes.

[Baringrd Olsen]

To me it looks like you are already in fullscreen. You are using a MAC, and the MAC seems to be set to have the taskbar "always visible".

Causing the APP to only max out as far down as the toolbar on the mac.