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Multiple Listings of the Same Host in Monitor in Citrix Cloud

Russ Gentry


We have one host that appears twice in Monitor, one listing displays a IP and is the actual live working server. The other listing does not have a IP, it marks n/a in the field, and is always marked as in Maintenance Mode. This a Windows 2016 part of a 70 or so unit MCS machine group. This server is only listed once in AD and in vSphere where the server is hosted. Within Manage>Full Configuration> within the machine group there is only one listing for the server as well.


VDA agent version 1912.


This seems to be similar to https://discussions.citrix.com/topic/357536-xendesktop-director-lists-duplicate-server-entries/


But this is in Citrix Cloud and I cannot access that DB. And yes I could delete the server and re-add it but I was seeing if anyone else had this issue and had a solution.

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