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Legacy app doesn't map printer after Windows 10 upgrade

Intildeaki Larena


Last year, after upgrading to 7.15.3000, we noticed that a legacy application tha uses OracleRreport Builder, didn't map printers. We included 2 policies:

  • Wait for printers to be created
  • Universal driver preference to PCL5c;PCL4;EMF;XPD;PS

It worked for one year now.

Last weeks we noticed that in some endpoints the report builder started with an error:

REP-3002: Error initializing the printer. Make sure a printer is installed

It's the same error we had last year.


This only happens to new updated endpoints to Windows 10. Old endpoints still work.

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