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How to limit the number of ICA connections via Citrix NetScaler External Access (VIP)

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On 4/6/2020 at 7:35 PM, Martinho Hinterholz1709157929 said:

Yes, I have already configured this, for example maximum 5 users: but ICA connections always exceed this limit. We are using Citrix Gateway only for access to Citrix Virtual Desktops VDIs.


You have to disable the option "ICA only" in your Gateway vServer. In ICA only mode, your "Maximum ICA Users Allowed: Unlimited" counts. If you disable ICA Only mode, your "Maximum Citrix Gateway Users Allowed: 500" counts and if you set the counter to 5 (like Carl said) it will work.

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