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SessionRecording Agent - Which layer?

Dominic Herrmann


Hello guys,


in which layer do i have to install the session recording agent? If I install on the platform layer, where the VDA is installed, the MCS task fails:


DesktopStudio_ErrorId : ProvisioningTaskError
ErrorCategory : NotSpecified
ErrorID : ImagePreparationFinalizationFailed
TaskErrorInformation : Terminated
InternalErrorMessage : Image preparation step 'PrepareMSMQ' failed.


Our environment:


ELM appliance:

OS layer: Windows 10 LTSC

VDA, DDC and SR agent: 1912 LTS


If I deploy the template whithout SR agent, boot the deployed VM and install the agent manualy on this goldemaster, the MCS preparation task succeeded.


Kind regards


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I will ask around a little.  It looks like MSMQ is required for the agent and that may need to go into the OS layer.  I am checking with engineering.  If thats the case you might be able to just add the pre-reqs in the OS layer and still have the agent in an app or platform alyer.

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