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Allow password change option for ldap users in netscaler agteway


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Hi Folks,

 

Recenlty we received the request from one of our new customer to enable the self service password reset link for our xenapp users who are accessing the resources through netscaler gateway.

 

I was planning to enable the " allow password change option "   from the LDAP policy . When I checked the Netscaler gateway I could see that the users are using Two factor authentication .When they type the Gateway url they will be presented with the username and domain password fields.After submitting the credentials users will get another page where they need to submit the Radius OTP.

 

Therefore I went inside the Netscaler gateway configuration to check the authentication settings.But there was only Radius policy binding was present as a primary authentication.I couldn't see any ldap policy binding for the netscaler gateway.

 

Here how can set the self service password reset for our XenApp external users accessing via netscaler gateway.

 

Please share me your valuable ideas.

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