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Citrix Workspace on Mac - No webcam on Windows 10


Brian Neese1709161905

Question

We use Citrix and Windows 10 VM's for work. I just got a new MacBook Pro and now my web cam is not working, My windows 10 VM will not detect it. My old MacBook worked fine. I have looked through all the settings I could and can't find anything that stands out as a reason why the Win 10 VM does not detect my web cam. Any advice would be greatly appreciated.

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Using Citrix Workspace App Version: 22.09.0.9 (2209) on my iMac Pro with new Ventura OS (Version 13.0) and my Citrix business environment. Inside the VDI (Windows 10 -  Windows 10 Enterprise, 20H2, Build 19042.2130) i can use my external USB Microphone (Yeti X) but not my external USB Camera (Logi Brio 4k).

 

Both are working fine inside MacOS (Browser et al ...).

 

But when trying to use Citrix Workspace with Windows 10 Client I cannot get my camera working.

 

All I got is a blank screen with no further error codes or messages.

 

Any ideas on this?

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