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Server crash blue screen oder black screen


Guumlnter Demmeler

Question

Hello,

 

We have a Server Farm with HP ProLiant DL360 Gen10,  2 x IntelXeon Gold 6134 , 132 GB RAM and NVIDIA Quadro P4000 Card.

After  allways 38 Users loged in over XenAPP  on a Server the Server will be crashed with Blue Screen or BalckScreen.

We had change the NVIDIA Drive to the newest Driver and after login 38 User, the Usersession freeze on the server.

It is on all Servers in our Farm the same.......

What can we do, to solve the problem, do we has to chane Card Settings ect.?

On one Server we deacctivated the NVIDIA Card and more than 38 Users will be connected.

 

Thank`s for help

Günter

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3 answers to this question

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Gunter

 

how long have you have this setup? Wen buying the NVIDIA card and software, you have to take out as a minimum a 1 years support contract out with NVIDIA (last time i did this, that was a requirement), so if the system is less than a year old, you should have a support contract with them.

 

Regards

 

Ken Z

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