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Erez Baruch

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Hi all,

I am trying to get a report of the users that use RemotePC (not RDP or console ) .

 

I am  using 7 1912 (Citrix premium) + Citrix ADC 12.1 + ADM

 

the best report I get is from a custom report that filters the protocol to HDX,

 

My problem is that I get different data from any tool, 

in the custom report (from the Director )I see less than 60 users.
from the Netscaler I see more than 150 (ICA connections) but no report just users that connect now.
and from the ADM I can't see or export any report, just trade.

my requirement is a report of User, Machine, login time, logoff time.
only for the users that connect to there PC from the Netscaler (RemotePC) 

What is the best and most accord way to do so?

 

Erez Baruch

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I All
After a case in Citrix .
you need to bee sure that all the  VDA's have Citrix profile management service running and test if we are able to get all the information from director.
(Install Citrix User Profile Manager and Citrix User Profile Manager WMI Plugin on the VDA)

 

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/director/troubleshoot-deployments/user-issues/user-logon.html

 

Erez Baruch

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