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Windows Server 2019 Citrix 7 Local Printer Redirection


Victoria Grose

Question

Hello all,

 

We have just deployed our first Windows Server 2019 Citrix server. We're on Citrix 7.6 or 7.8 (not sure as I'm not completely in charge of those updates). The user's local printers are not redirecting into their Citrix sessions, even though we have all policies related to redirected printers turned off or configured to allow redirection.

In the event viewer we can see that the printers try to create, and fail. If it does mention a reason, it's driver related. Is there a different Citrix Universal Print driver we need to install for Server 2019? Is there a patch we need to install?

 

Thanks in advance!

Victoria

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