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Applayer Appliance crashed, in a non recoverable state. Is there a way to salvage data from the remaining VHD Files and import in an other appliance?


Andreas Kolan1709161141

Question

Hello,

 

We are running Citrix Applayering 20.1.0 on Citrix Hypervisor.

Today the Webiste doesn´t respond, so I checked the console doesn´t respond either, So i did a hard reboot, and then the appliance doesn´t boot anymore. Message The attempt to load VDI failed.

 

Long story short i tried the whole day to recover the machine, it didn´t work.

So now i have the VHD Files left, but in a non bootable state.

 

image.thumb.png.2d2e9f6ae8960b3f4f7e86c8befecc8b.png

 

Is there anyway i could possible salvage the data from this VHD´s and import them to a new Appliance that i will set up?

 

If there is no way to recover it, How should i deal with the allready existing Applayer Machines?

Should i leave them bem, as they are still working fine, and setup a new environment?

 

And move the old User than bit by bit to the new Environment?

 

Any help or sugestion on how i should handle this is highly appreciated.

 

Thanks and greetings Andreas

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