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Workspace App Script Install has no Desktop Viewer


Tyler McQuade

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Precursor: I work as Corporate IT, Citrix is not my bread and butter, and dont have full control of the storefront due to it being siloed. 

requests can be made to the team that controls the main servers to do changes. 

 

We are currently working on a new deployment of Citrix Workspace App 1911.  To do this, we run a script below:

CitrixWorkspaceApp.exe /EnableCEIP=false /noreboot /silent ALLOWADDSTORE=N /includeSSON /ENABLE_SSON=Yes /AutoUpdateCheck=disabled ADDLOCAL=ReceiverInside,ICA_Client,SSON,SELFSERVICE,DesktopViewer STORE0="Store Name;storeURL;On;Store"

This gets the Workspace Application up on Windows 10 laptops and desktops (living dangerously on 1909) and running with our Citrix Desktop without any input from the user, other than logging in.

It also restricts the users from modifying accounts, which is great, because you cant trust users :D

 

We used a similar script to install/deploy Citrix Receiver before upgrading to Citrix Workspace App. 

 

many users using a laptop or desktop have multiple monitors, and would like to use all available monitors with Citrix.

The caveat to installing the WorkSpaceApp  and Receiver with the above script is that it does not allow the Desktop Viewer toolbar to be visible, even though it is clearly in the "ADDLOCAL" variable to add it and what I have discovered through testing and forums, is that this toolbar is required for support of multiple monitors.

 

If I install the Workspace Application without using a script, and go through the normal process of setup, i get a completely different set up and the Desktop Viewer toolbar, but it also isn't locked down and users can modify accounts. 

 

To show the differences between the installs, i have attached 2 files.

 

ScriptInstall is the Workspace App we are used to. when launching our added Desktop from there, everything is fine, but no Desktop Viewer toolbar.

 

ManualInstall, when we manually go through the steps on setting up the WorkSpace App on a desktop/laptop, gets a different screen(the Citrix Storefront) but the Desktop Viewer will appear when launched this way.

 

I sent the same information to our Citrix team, but they have not been super helpful. 

ScriptInstall.thumb.png.6a1a04aa80a4735a6f38aa9613c1ea53.pngManualInstall.thumb.png.0892a47dedb44fe5727e74af19cbe145.png

 

 

Is there a way to script either one of these outcomes? AS long as they both have the Desktop Viewer toolbar? 

Any help or a point in the right direction would be great!

 

Thanks, 

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I have a feeling the problem is with your ADDLOCAL options as well.  Looking at Citrix's documentation for Workspace https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/install.html#common-parameters it appears some of the options may be different than they were for Receiver.  For one, I don't think SSON is an option anymore.  Here is what it says are all of the options:

 

ReceiverInside,ICA_Client,AM,SELFSERVICE,DesktopViewer,Flash,Vd3d,WebHelper,BrowserEngine,WorkspaceHub

 

Maybe try adding all of those to your ADDLOCAL option?

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Thanks imgimg, 

 

unfortunately this did not work. 

 

Personally i feel like it has something to do with our StoreUrl  as it directs to:  /Citrix/XenAppWeb/PNAgent/Config.xml

and that something in the config.xml is the cause. 

but no luck with the Citrix Team and getting them to check that to see if it is an issue. 

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