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Intermittent voice call drops in NetScaler Gateway with DTLS enabled.


Abhijith KS

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Hi All,

 

I am troubleshooting an issue with Voice traffic dropping intermittently with NetScaler Gateway with DTLS enabled. When I see the trace I can see  RTP traffic between the SNIP and the backend Citrix server.
However, when the SNIP responds to the client I see lot of QUIC,TCP and TLS 1.2 packets. I want to know if DTLS is getting converted to QUIC and also if there is any drop, is it moving back to traditional TLS1.2 over TCP ?

 

Thanks
Abhijith.

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