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Citrix XenDesktop 7.15 MCS, Hyper-V, SCVMM, Win10 VDIs "update failed" Error.

Satya Mandavalli1709161277


Citrix XenDesktop 7.15 MCS, Hyper-V, SCVMM, Win10 VDIs "update failed" Error.
Citrix XenDesktop 7.15 MCS Machines are update failed state intermittently. Once we run a repair for the VM from SCVMM, the machine works as expected. I am seeing this only with non-persistent machines and not persistent ones.

Also, this does not happen for all the machines in the pool. This issue happens on around 100 machines out of 500, and each time it is a different set of machines.

Citrix Xendesktop 7.15 LTSR CU5
SCVMM 2016
Hyper-V host: Windows server 2016 DC
SAN Storage.
Up-to-date Windows Server Security Patching done.

1->Issue is occurring in all Windows 10 non-persistent desktops for the users using MCS.
2->At the time of the issue, we see that the machines are in the “Update Failed “state. Through SCVMM, we can see failed jobs.
3-> we observed that when MCS triggered any power related activities, like Reboot or Shutdown through SCVMM, those non-persistent Win 10 Desktops are going to “Update Failed “state. Also, we observed that it has changed the differential disk value.

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