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Cannot add a hidden Store in the Workspace App for Mobile Devices


Frederik Klein

Question

Hi,

 

 

i mange a StoreFront deployment with multiple stores and  external access via a CAG (Netscaler). Recently i notice that i cannot add hidden stores to the Workspace App for Mobile Devices (latest Version). After i enter the external store URL i get the error Code 407 (cannot find the store). At the Desktop Versions of the Workspace App (all platforms) i can add the Stores without any Problems with the Syntax https://Netscaler-FQDN?StoreName.


When i advertise the store that i want to connect to and use the Syntax mentioned above i can add the stores without Problems. But to advertise the stores is unfortunately no option. The StoreFront is use by many customers, each with a own store and the customers shouldn see the stores of other customers. So far i cannot find any hint or an error in the Netscaler as well as in the StoreFront Logs.

 

 

Does anybody has made similar experinces?

 

Kind regards

 

Freddy

 

Netscaler: NS11.1 63.15.nc

StoreFront: 3.11.0.0.4

Workpace App Mobile:  latest Version

 

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