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Citrix disconnection issues


david cavender

Question

Our Citrix receiver, version 19.11.0.50, disconnects throughout the day and reconnects.  The disconnection only happens for about 15-20 seconds, but interrupts workflow anywhere from 15-30 times everyday.  We have 10 computers, and believe the problem has something to do with the firewall (linksys LRT 214) and/or our switch that controls our VOIP phone system.  Can anyone help with how to troubleshoot this?  Or have any ideas about how to figure out what is causing the sporadic disconnections throughout the day?Citrix Interrpution.docx

Citrix Interrpution.docx

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