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Grey screen when connecting to Desktop (Workspace (1912) and Catalina 10.15.3 (19D76))

Nick Marchini1709161690


I've installed the latest version of the workspace app on my Mac OS Version 10.15.3 (19D76). I have the required Certificates and login information is correct. 


Here is what happens. I open workspace app and login, my credentials are accepted and the workspace app shows me my desktop icon. I double click on the icon to start the session and it opens the normal Citrix window and I can see the mouse pointer but the rest of the screen is all dark grey.





Screenshot 2020-02-03 at 10.39.40.png

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