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Incorrect username or password at first login with password change


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Hi

 

I am having issues when I force users to change their password at next logon.

If the password they choose does not meet the password complexity policy of our domain, they do not get the right error message.

Instead it just tells them that the password or username is incorrect, which causes great confusion.

 

They logon through NetScaler.

 

Help would be much appreciated.

 

Thanks,

Kevin

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