Jump to content
Welcome to our new Citrix community!

Incorrect username or password at first login with password change

Recommended Posts



I am having issues when I force users to change their password at next logon.

If the password they choose does not meet the password complexity policy of our domain, they do not get the right error message.

Instead it just tells them that the password or username is incorrect, which causes great confusion.


They logon through NetScaler.


Help would be much appreciated.




Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...