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Application that allows single click to access reports normally requires double click when Published in 7.15


Mike Winspear

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Hello All,

 

I have an application that has been used for years by one of our BU's, it is published in old 6.5 on Windows 2008 R2, accessed by a number of people and works fine allowing a user to browse through sub menus, select a report / customer etc with a single click (the selection gets underlined when moving the mouse over it).

 

We are trying to move this application to our new 7.15 Environment, application server is Windows 2016, when accessed by remoting direct to the server and running the application, it runs and behaves as expected (as it does in the old environment), but when accessed through publishing the application, the user loses the ability to Single Click on sub menus, reports, customers etc.

 

Users have Receiver 4.3.1 we've also had the test users running with Workspace 19.4.1 and have the same experience.

 

Any help appreciated

 

Thanks

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