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How to obtain "limited" patches for XenApp 6.5


Glenn Dowling1709151535

Question

I have been fighting winlogon errors and sudden disconnected sessions during logons on a bunch of my XA6.5 servers for the better part of 2 years.  Moving them to XA7.15 is - unfortunately - not in the cards at this time... and getting help from other teams (e.g. storage, network, active directory, group policy) has been tedious and frustrating to say the least.

 

I noticed there are a bunch of post-HRP07 patches available, but they are "limited" in nature... and my account does not have rights.  Only a "partner" or "customer w/ TRM agreement" can obtain them.  Is there anyone on here that can obtain these?

 

XA650R07W2K8R2X64005 - https://support.citrix.com/article/CTX218723 (this is for a possible 0x3b fix on one of our servers)

XA650R07W2K8R2X64017 - https://support.citrix.com/article/CTX227338 

GPCSExt170W2K8R2X64009 - https://support.citrix.com/article/CTX222714 

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10 hours ago, Muralidharan Shanmugam said:

@Glenn Dowling1709151535 Private Patches are only for Customers with SUBSCRIPTION ADVANTAGE not for all the customers. No longer support for XA 6.5. please upgrade to 7.15 LTSR CU5.

 

I do not believe you read my comment about "moving them to XA7.15 is - unfortunately - not in the cards at this time".  I do understand Citrix has not supported this version in over 1 year, and my account does have SUBSCRIPTION ADVANTAGE (or the successor to SA)... to no avail.

 

Thank you for your time and effort.

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