Jump to content
Welcome to our new Citrix community!
  • 0

How to obtain "limited" patches for XenApp 6.5

Glenn Dowling1709151535


I have been fighting winlogon errors and sudden disconnected sessions during logons on a bunch of my XA6.5 servers for the better part of 2 years.  Moving them to XA7.15 is - unfortunately - not in the cards at this time... and getting help from other teams (e.g. storage, network, active directory, group policy) has been tedious and frustrating to say the least.


I noticed there are a bunch of post-HRP07 patches available, but they are "limited" in nature... and my account does not have rights.  Only a "partner" or "customer w/ TRM agreement" can obtain them.  Is there anyone on here that can obtain these?


XA650R07W2K8R2X64005 - https://support.citrix.com/article/CTX218723 (this is for a possible 0x3b fix on one of our servers)

XA650R07W2K8R2X64017 - https://support.citrix.com/article/CTX227338 

GPCSExt170W2K8R2X64009 - https://support.citrix.com/article/CTX222714 

Link to comment

2 answers to this question

Recommended Posts

  • 0
10 hours ago, Muralidharan Shanmugam said:

@Glenn Dowling1709151535 Private Patches are only for Customers with SUBSCRIPTION ADVANTAGE not for all the customers. No longer support for XA 6.5. please upgrade to 7.15 LTSR CU5.


I do not believe you read my comment about "moving them to XA7.15 is - unfortunately - not in the cards at this time".  I do understand Citrix has not supported this version in over 1 year, and my account does have SUBSCRIPTION ADVANTAGE (or the successor to SA)... to no avail.


Thank you for your time and effort.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...