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Unable to readd the netscaler instances(VPX) in Netscaler MAS (v12.0 57.24)

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I successfully removed the netscaler VPX instances from the MAS, when i tried to add it again. I am getting the error stating "Error: License cannot be retreived. Either the NetScaler is unresponsive or the login credentials are incorrect." I have already tried https://support.citrix.com/article/CTX218359 but no luck.

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