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Get error in Workspace for MacOS (10.14.6) that "Cannot Create Account" but works fine in Windows


Galynne Davis

Question

I have included recent logs - I switched to a Mac and now Workplace will not work - my credentials work fine in Windows 10 Citrix Workplace and when I try accessing via Firefox on Windows as well, but not on Mac - In App...In Firefox, URL is reachable for reaching Applications but trying to open opens a pop-up asking to install Receiver.  Using Citrix Workplace for Mac Version: 19.12.0.23 (1912).  Again, all is well in Windows 10 version - in fact, when running Windows 10 Citrix Workplace on same Mac in Parallels.

 

Help!

 

Thank you!

WorkspaceLogs_2019_12_30-13_03_43.zip

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