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Resetting profiles: why are Favorites deleted??

Tom Lyczko


We are on Citrix Virtual Apps 1906, still learning our way around etc.

We've had to reset many users' profiles.

This causes Folder Redirection to be redone upon first login.

Why does resetting people's profiles delete their Favorites??

The redirected folder is set up like all the other redirected folders.

Desktop items aren't deleted, for example.

Thank you, Tom

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