Jump to content
Welcome to our new Citrix community!
  • 1

Network Session data cannot retrieved


Stefan Wendrich1709160263

Question

Hello,

 

since some time and versions we dont see Network data for a specific session in the session details pane of a session.

 

We get the error message:

Error in retrieving Current Sessions.

Cannot convert undefined or null to object

Here is a screenshot of the error.

image.thumb.png.608372e7e8640726e330a4a88035a6d9.png

 

We use netscaler mas 13.0 build 41 and netscaler 12.1 build 55 with director, vda and delivery controller running 1909.

If i click on the tab "Network" under trends the connection to netscaler mas is working fine and all data is visible.

 

Director is loadbalanced through a netscaler.

 

Is this a known issue ?

Link to comment

2 answers to this question

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...