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Network Session data cannot retrieved

Stefan Wendrich1709160263




since some time and versions we dont see Network data for a specific session in the session details pane of a session.


We get the error message:

Error in retrieving Current Sessions.

Cannot convert undefined or null to object

Here is a screenshot of the error.



We use netscaler mas 13.0 build 41 and netscaler 12.1 build 55 with director, vda and delivery controller running 1909.

If i click on the tab "Network" under trends the connection to netscaler mas is working fine and all data is visible.


Director is loadbalanced through a netscaler.


Is this a known issue ?

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