Jump to content
Welcome to our new Citrix community!

Change of nsroot password breaks nsrecover access for secondary appliance


Recommended Posts

ADM version 12.1 54.13

 

I recently expereinced a DB issue which required me to admin from CLI.  I was not able to access the console of the secondary appliance until after resetting the nsroot password per, https://support.citrix.com/article/CTX232550

 

After some experimenting, I find that if I don't change nsroot password, I am still able to access using nsrecover.  It is so clear-cut that changing the password back and forth from default enables/disables access (but only on the secondary.  Primary continuse to allow)  Is there a setting to explicitly enable/disable nsrecover (root) access?

 

At CLI, proper password simply fails.  Via SSH (Putty) I get reponse of: pam_unix: pam_sm_authenticate: UNIX authentication refused

Link to comment
Share on other sites

  • 3 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...