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can't overwrite a file when exporting an excel report using a mapped drive to save. The published app is SAP in a citrix 6.5 environment, Windows 2008 R2


Jonathan Mascarinas

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Hi, I am hoping someone can help me with this issue.  A user runs a report from a published SAP app, export the excel file (.xlsx) to save to a mapped drive and it will save successfully.  The user then try to export the same report and save to same mapped drive to overwrite the file and this error comes up.  "Excel cannot open the file 'testreport.xlsx' because the file format or file extension is not valid.  Verify that the file has not been corrupted and that the file extension matches the format of the file."  The overwrite issue only happens if I use a mapped drive to save the report.  No issue if I use this format to save the file \\ServerName\path to the folder.  I would greatly appreciate anyone's.

 

Thank you.

Jon

 

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