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Intraoral Camera's compatible with Citrix Virtual desktops for Dental Practice


Troy Karkula

Question

Hello Folks, 

 

We are on a quest to find an intraoral camera for a dental practice that can be used via Citrix virtual app or desktop.  

 

So far with have tried both Mouthwatch, and Sopro and neither performed adequately.  We had to use USB General redirect because the buttons on the devices didn't seem to translate through hdx.  

 

Any details on vendors who support these products use in Citrix would be a huge help.  Every vendor we've worked with initially says they support Citirx, but by the time we are on the line with support we are given a different story entirely.  

 

Regarding the issues we've had:

With both cameras we had to drastically reduce the frame-rate in order to process the video,  in the case of the mouthwatch camera the button would work inconsistently, with the Sopro camera even when the video worked the artifacts in the video made the pictures taken unusable.  

 

We are currently on 7.15 and are trying to get the cameras working from both windows PC's and Wyse thin clients.   Any tips or suggestions for different camera's would be appreciated. 

 

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