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Citrix Files for XenMobile on iOS share option is disabled


Sebastian Reimann

Question

Hello,

 

in Citrix Files for XenMobile on iOS the option to share a file is missing. In Citrix Files for XenMobile on Android an in normal Citrix Files on iOS i have this option.

I have the "Open With" option, but this is not the preferred way to share files.

I've already searched in the app configuration of my XenMobile environment, but found no setting to enable it.

 

Any idea where i can enable the option to share files?

 

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@Sebastian Reimann  the share option is controlled by the MDX policies and CitrixFiles admin policies.

 

Also, the CitrixFiles account you tested the above with, was it the same CitrixFiles account when testing on iOS and Android?

 

Since its working correctly on Android,your CitrixFiles account policies might be correct but the MDX policies on XM might be blocking the share option for iOS. 

Could you please share the logs from the iOS Citrix Files for XenMobile app?

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