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How to not add the "in Session XX" in printer name


robin.m84

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Hi,

 

First, I'd like to mention that my knowledge in Citrix is minimal. So I apologize in advance if this sounds weird or maybe isn't really a problem. 

We have a customer that uses Citrix and the company who set it up for them unfortunately isn't very service minded or solution oriented...

 

Our software looks at the printer name and saves it in a configuration file.

We're experiencing a problem at one of our customers that are running Citrix. With every login the printers get a new name (the text "in session XX" is added to the name where XX is the session ID (I guess...)). 

 

Is there a way to avoid this and keep the printer names static? 

 

Printers are connected locally the the computer via USB allthough it is possible to use LAN if that would help. 

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