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Default printer not being retained


Christopher Yue

Question

Environment.

XA 7.18

Publishing Server 2019 Desktops on VDA 1906

Using FSLogix Profile Containers

MCS for provisioning

GPP is used to CREATE an initial set of mapped printers, none of which are set to default

 

Issue

For some users, their selected default printer is lost at next login. 

 

They are correctly logging off and other users they are not affected.

 

Has anyone seen this before?

 

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2 answers to this question

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On 10/31/2019 at 9:19 AM, Pavan nannapaneni1709152483 said:

is the default printer set in devices & printers as expected or is this application related.

 

https://support.citrix.com/article/CTX237439

 

This is OS related.

 

I have used GPP to push out some network printers, none of which I have specified as Default.

 

When the user selects their default printer, this value is not maintained at the next login.

 

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