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Upgrade to Catalina resulted in Add Trust External CA Root error


Alastair Madams

Question

An upgrade of OS to Catalina as resulted in an error when using the Workspace app or url to launch Citrix Workspace applications

 

the error is :

 

You have not chosen to trust "Add Trust External CA Root", the issuer of the server's security certificate.

 

When looking in the keychain the cert is trusted. 

 

Any suggestions how to resolve this?

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I have a different issuer, but the same problem. I have updated to 19.10.2. I am running Catalina 10.15 including Software Updates as at 22/10/2019. The alert said, "You have not chosen to trust "Go Daddy Secure Certificate Authority - G2", the issuer of the server's security certificate. But looking in the Keychain App, all are set to "trust for all users".

Edited by abeadnell
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