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CitrixAGBasic single sign-on failed because the credentials failed verification with reason: FailedWrongWorkstation.


Jess Wijesinghe

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I got a user account that came up with “Cannot Complete Your Request” when enterning their credentials in web URL to access apps. I rcopied user and got the same result, then I just recreated the account and got them working. It's just one user in our 1000+ user production environment. But i'm just curious what the reason was, In Storefront server event log I can see "CitrixAGBasic single sign-on failed because the credentials failed verification with reason: FailedWrongWorkstation.

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