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Citrix ADC 13 OTP unable to add multiple devices after upgrade

Michel Heuvink

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I have upgraded to Citrix ADC 13.0 36.27 and now i am unable to add multiple authenticator app devices for nativeOTP MFA. With ADC12.1 we didn't have this issue. The maximum OTP devices is set to 4 (default) in the AAA settings. 


I am able to add a device through the manageotp page, and i also have the ability to scan a QR code but eventually the 2nd device isn't added to the account in AD.


Anyone else having this problem?


Kind regards.

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  • 4 weeks later...

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