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Receiver 4.9CU8 Mouse pointer disappears in passthrough session

Martijn Kools




We're running VDA 1906 / Receiver 4.9 CU8 on Windows Server 2016.


Client connects to a remote Citrix application running on 2008 R2 (It's an external environment which we don't manage).


When they drag the mouse pointer inside the published application the mouse pointer disappears. When the mouse pointer changes inside the published app to e.g. a selection hand icon or a text cursor it becomes visible again.


The client has no special mouse / pointer settings. Any idea?






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