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Citrix Mobile touch-optimized device policies not working on new farm build (ltsr 7.15, win serv 2019)


BeMain21

Question

Hi,  

I am testing the iOS experience with Mobile citirx polices enable (Automatic keyboard display - launch touch-optimized desktop - remote the combo box) and they are not working. 

 

The AD GPO's are showing as applied as well as via Citrix Director in the session and via GPResults. 

 

I have tested an existing farm and it is working on the device for that farm. Same VDA version

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2 answers to this question

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On 9/16/2019 at 1:46 PM, Raghavendra Kamath said:

Hi - Windows Server 2019 is not supported with 7.15 LTSR (VDA\DDC\other components). (Refer - https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/system-requirements.html)

 

Thanks,

Raghu

 

I have upgraded the VDA version to 1906 and the DC/Storefront etc.   Still the same behaviour.

 

iOS (ipad) showing only full desktop not the touch-interface overlay. GPOs are happy, enabled and applying the citirx policies required.

 

Any ideas as to how to identify what is stopping this activating?

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