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Citrix Receiver stopped working, multiple errors


Gregg Hammond

Question

Hi all,

 

I have a client who uses citrix to connect to another facility. The computer is windows 10 version 1903.

 

Using just the receiver, there is a virtual adapter error. Using workspace, we get an encryption is not supported error.

 

I have used the uninstall tool, deleted all citrix folders, deleted registry keys, etc. Same errors.

 

This is a brand new Dell, less than 6 months old, and citrix has worked before. Is there a known issue with newer versions of windows possibly? Seems to work fine on the other computers in the office, same models, age.

 

Thanks.

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