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Netscaler 13 no QR Code


Andreas Koch

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  • 2 weeks later...

Hi DiBa,

 

where you able to figure out what's the difference.

I already had a look at the firewall, or if it's a requirement to have a active connection to the citrix cloud gateway (but only required for push).

So actually i got no idea where to do modifications.

 

any idea's welcome

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  • 6 months later...

We were able to fix the issue by modifying the qrcode.min.js and ns-nfactor.js scripts under /var/netscaler/logon/LogonPoint/plugins/ns-gateway. By modifying these files (add white space, remove white space) this seemed to update the cache on the Netscaler and correct the problem.

 

Note: You don't need to change anything in the file, just add a character and remove it straight away, this seems to update the cache and resolve the issue.

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  • 2 years later...

 

On 4/4/2020 at 2:04 AM, John Szegedi said:

We were able to fix the issue by modifying the qrcode.min.js and ns-nfactor.js scripts under /var/netscaler/logon/LogonPoint/plugins/ns-gateway. By modifying these files (add white space, remove white space) this seemed to update the cache on the Netscaler and correct the problem.

 

Note: You don't need to change anything in the file, just add a character and remove it straight away, this seems to update the cache and resolve the issue.

Thank you, @John Szegedi, for sharing a possible solution!

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