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Session Reconnect on App launch


T70915

Question

Hi Community!

 

I habe a problem with Citrix Workspace App 19.06 for Linux on a HP ThinClient an dand Storefront Web (Apps und Desktop 1903).

 

When i start a second application on the StoreFront website,

for some applications the application is started, but then

there is a session reconnect.

 

1) Same Apps started normal

2) Starting e.g Excel

3) Excel appears

4) Windows welcome Screen appears

5) Session disconnects

6) Session reconnects

 

Does not apply to all apps, but to apps like Excel, or

Apps started from network shares.

 

Can somebody help me?

Thank you very much!

 

Thomas

 

----Log normal start:

Aug 16 08:55:20 ThinPro-7-017-20190129-TSI pcscd: winscard.c:262:SCardConnect() Reader E-Gate 0 0 Not Found
Aug 16 08:55:20 ThinPro-7-017-20190129-TSI pcscd: winscard.c:262:SCardConnect() Reader E-Gate 0 0 Not Found
Aug 16 08:55:20 ThinPro-7-017-20190129-TSI hwh264:   +0,000 Node='hwh264' L5 Logging starts {Fr 16 Aug 2019 08:55:20 CEST} p20256 u100029/100029 g100/100
Aug 16 08:55:20 ThinPro-7-017-20190129-TSI hwh264:   +0,000 3:../ctxh264/entry.c-140-init init decoder [VDPAU]
Aug 16 08:55:20 ThinPro-7-017-20190129-TSI hwh264:   +0,000 Node='hwh264' L5 Logging starts {Fr 16 Aug 2019 08:55:20 CEST} p20256 u100029/100029 g100/100
Aug 16 08:55:20 ThinPro-7-017-20190129-TSI hwh264:   +0,000 3:../ctxh264/entry.c-140-init init decoder [VDPAU]
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI wfica: Bloomberg: Read configuration Selective Redirection Feature set to - 0
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI wfica: Bloomberg: SendMessage - Send the command to ctxusb for feature flag
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=00, subclass=00, proto=00, vendor=03f0, product=134a, release=0100 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=03f0, product=134a, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=00, subclass=00, proto=00, vendor=046a, product=0023, release=0220 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=046a, product=0023, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=046a, product=0023, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=09, subclass=00, proto=01, vendor=0438, product=7900, release=0018 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=09, subclass=00, proto=00, vendor=1d6b, product=0002, release=0415 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=e0, subclass=01, proto=01, vendor=8087, product=0aa7, release=0001 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=e0, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=e0, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=09, subclass=00, proto=01, vendor=1d6b, product=0002, release=0415 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy: device { class=09, subclass=00, proto=03, vendor=1d6b, product=0003, release=0415 }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: set the shutdown fd
Aug 16 08:55:21 ThinPro-7-017-20190129-TSI ctxusb[20282]: Bloomberg: ProcessClientMessage - Receive the command from wfica to set the feature Selective Redirection
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Server ready, appliance mode
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[0] 0
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[1] 1
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[2] 2
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[3] 3
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[4] 4
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[5] 5
Aug 16 08:55:24 ThinPro-7-017-20190129-TSI ctxusb[20282]: Announcing deferred device[6] 6

 

 

 

 

---Log session disconnect/reconnect

Aug 16 09:14:39 ThinPro-7-017-20190129-TSI pcscd: winscard.c:262:SCardConnect() Reader E-Gate 0 0 Not Found
Aug 16 09:14:41 ThinPro-7-017-20190129-TSI pcscd: message repeated 3 times: [ winscard.c:262:SCardConnect() Reader E-Gate 0 0 Not Found]
Aug 16 09:15:23 ThinPro-7-017-20190129-TSI hwh264:   +0,000 Node='hwh264' L5 Logging starts {Fr 16 Aug 2019 09:15:23 CEST} p14563 u100029/100029 g100/100
Aug 16 09:15:23 ThinPro-7-017-20190129-TSI hwh264:   +0,000 3:../ctxh264/entry.c-140-init init decoder [VDPAU]
Aug 16 09:15:23 ThinPro-7-017-20190129-TSI hwh264:   +0,000 Node='hwh264' L5 Logging starts {Fr 16 Aug 2019 09:15:23 CEST} p14563 u100029/100029 g100/100
Aug 16 09:15:23 ThinPro-7-017-20190129-TSI hwh264:   +0,000 3:../ctxh264/entry.c-140-init init decoder [VDPAU]
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI wfica: Bloomberg: Read configuration Selective Redirection Feature set to - 0
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI wfica: Bloomberg: SendMessage - Send the command to ctxusb for feature flag
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=00, subclass=00, proto=00, vendor=03f0, product=134a, release=0100 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=03f0, product=134a, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=00, subclass=00, proto=00, vendor=046a, product=0023, release=0220 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=046a, product=0023, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=--, subclass=--, proto=--, vendor=046a, product=0023, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=09, subclass=00, proto=01, vendor=0438, product=7900, release=0018 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=09, subclass=00, proto=00, vendor=1d6b, product=0002, release=0415 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=e0, subclass=01, proto=01, vendor=8087, product=0aa7, release=0001 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=e0, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=e0, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=09, subclass=00, proto=01, vendor=1d6b, product=0002, release=0415 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy: device { class=09, subclass=00, proto=03, vendor=1d6b, product=0003, release=0415 }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Policy match (device):   DENY { class=09, subclass=--, proto=--, vendor=----, product=----, release=---- }
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: set the shutdown fd
Aug 16 09:15:24 ThinPro-7-017-20190129-TSI ctxusb[14626]: Bloomberg: ProcessClientMessage - Receive the command from wfica to set the feature Selective Redirection
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: ctxusb: ProcessClientMessage zero read. Exiting
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: Exit handler triggered
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: Cancel the thread to stop if it running.
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: Waiting at pthread join
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: out of pthread_join; ret = 0
Aug 16 09:15:26 ThinPro-7-017-20190129-TSI ctxusb[20282]: exit handler exiting with EXIT_SUCCESS.
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Server ready, appliance mode
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[0] 0
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[1] 1
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[2] 2
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[3] 3
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[4] 4
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[5] 5
Aug 16 09:15:28 ThinPro-7-017-20190129-TSI ctxusb[14626]: Announcing deferred device[6] 6

 

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  • 0

After disableing USB redirection,

i got the following logs:

 

---Start of app with normal start
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: PROXYCFG: At conversion
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]:     [Primary Proxy Config]
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011Type: Direct
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011Timeout: 30000
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: PROXYCFG: After evaluation
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]:     [Primary Proxy Config]
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011Type: Direct
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011Timeout: 30000
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]:     [Evaluated proxies]
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011PROXY #1:
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: #011      Type: Direct
Aug 16 10:49:43 ThinPro-7-017-20190129-TSI wfica[12951]: ProxyCfgEvaluate: result 0

 

---Start of app with reconnect

Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: PROXYCFG: At conversion
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]:     [Primary Proxy Config]
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011Type: Direct
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011Timeout: 30000
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: PROXYCFG: After evaluation
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]:     [Primary Proxy Config]
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011Type: Direct
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011Timeout: 30000
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]:     [Evaluated proxies]
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011PROXY #1:
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: #011      Type: Direct
Aug 16 10:51:04 ThinPro-7-017-20190129-TSI wfica[14720]: ProxyCfgEvaluate: result 0
Aug 16 10:51:07 ThinPro-7-017-20190129-TSI wfica[12951]: Terminate command from server:TERMINATE_LOGOFF

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  • 0

Same problem here....

this is my log from a raspberry pi:

 

Sep 11 10:32:12 wfica: Bloomberg: Read configuration Selective Redirection Feature set to - 0
Sep 11 10:32:12  wfica: Bloomberg: SendMessage - Send the command to ctxusb for feature flag
Sep 11 10:32:12  ctxusb[1810]: set the shutdown fd
Sep 11 10:32:12 ctxusb[1810]: Bloomberg: ProcessClientMessage - Receive the command from wfica to set the feature Selective Redirection
Sep 11 10:32:29  ctxusb[1810]: Exiting normally on signal 15
Sep 11 10:32:29 ctxusb[1810]: Calling return - THREAD_EXIT_SUCCESS
Sep 11 10:32:29 ctxusb[1810]: signalHandler: Event fd writing 1 to it.
Sep 11 10:32:29  ctxusb[1810]: ProcessMessages: SHUTDOWN fd called. exit here.
Sep 11 10:32:29  ctxusb[1810]: Exit handler triggered
Sep 11 10:32:29 ctxusb[1810]: Cancel the thread to stop if it running.
Sep 11 10:32:29 ctxusb[1810]: pthread cancel failed. continue.
Sep 11 10:32:29 ctxusb[1810]: Waiting at pthread join
Sep 11 10:32:29 ctxusb[1810]: out of pthread_join; ret = 0
Sep 11 10:32:29  ctxusb[1810]: exit handler exiting with EXIT_SUCCESS.
 

 

It seem that a wifica process call the ctxusb and the ctxusb close itself.  And the result put the session in disconnect state.

Problem is that my collegues tell me that they not plug any usb peripheral ....

 

Any ideas?

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