Citrix Workspace (1906) on Manjaro, SSL & certificate errors

[First Last1709161201]

Hi!

 

Let me preface this by letting you know that I am an absolute Linux noobie who has only made the switch from Windows a couple of days ago.

 

Installing the Citrix Workspace app per se was easy enough, however I can't get it to running as I keep getting an error code related to SSL certificates.

 

"Your account cannot be added using the server address. Make sure you entered it correctly. An SSL connection to the server couldn't be established because the server's certificate was not trusted."

 

However I can in fact access the server via my browser, just not open the underlying desktop environment as it only keeps giving me the offer to download some *.ica file.

 

I've already googled the issue and came across the necessity of root certificates. Full disclosure though, I have no idea what these are , where to get them from and what to do with them.

 

Please help me get this sorted out, as I really don't want to go back to Windows.

 

Any help is GREATLY appreciated!

 

Cheers

[Stian Viskjer]

Hi

 

If you didn't get a certificate warning in your browser then you probably already have the required certificates installed in your operating system. Note that Firefox has its own certificate store but most browsers/operating systems has the same set of root certificates. Chrome, and I assume Chromium, use the operating system certificate store on Linux.

 

Workspace App comes bundled with a limited set of root certificates and uses its own certificate store on Linux. You probably only need to do what's described here: https://wiki.archlinux.org/index.php/Citrix#TLS/SSL_Certificates.
 

If you do need to download certificates you can probably download them in your browser from the website (storefront/gateway) you are logging in to. You can view and download all of the certificates associated with a website in your web browser (root/intermediate/site cert). The root certificate is usually what's missing but sometimes the intermediate also.

 

The ica file needs to be opened with Workspace App. Some of that is also explained in that wiki article. 

[First Last1709161201]

This is literally what I needed. It's working flawlessly now. Saved the *.ica and followed the instructions suggested in that link you provided. Only thing I've noticed is that the folder structure seems to have changed, other than that everything up to date.

 

Thank you very much for your help, I appreciate it greatly.