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Issue with Thin Client connecting to Storefront


Gary Fanning1709160605

Question

Hi

Up until a week ago our HP T520 thin clients connected perfectly to storefront.

Now however they will only connect if we change the connection setting to PNAgent.

We did not make any changes to our Citrix Environment so I am baffled as to what has happened.

Our windows clients connect with no issues (Thank God!)

The thin clients are running Linux Citrix Receiver 13.5.

I have upgraded one of them to the latest image from HP with Citrix Workspace but no joy.

Strangely we have a production and Dr data centre in Europe where the issue is occurring but they connect fine to our North American Data Centre !

any tips would be appreciated !

thanks

Gary

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