Jump to content
Welcome to our new Citrix community!
  • 0

CitrixStoreFront-x64.exe component failed to install with error 0x00000009


We’ve been running upgrade on each farm component.

It has been completed with no issues for Delivery controller

For StoreFront it fails


Please see attached screenshots.


Following actions suggested on the internet have been taken:
killing the processes called “ComTrade.MPxxxx.exe” – process for SCCM, this changed error code to 0x9 (the one that we see right now)

stop telemetry service – nothing changed

delete c:\ProgramData\Citrix\Storefront Install\xx.xx.xxx – nothing changed

uninstall Microsoft Visual C++ 2008 Redistributable – nothing changed





Link to comment

2 answers to this question

Recommended Posts

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...