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Citrix Connection interrupted error when logging off


Peter Kafkas1709161090

Question

We do not see this problem with VDA version 7.9 or 7.11; but, we do see this problem with 7.12 and higher.

 

We do not use vnet in our Citrix environment; hence the suggested fixes from:


https://support.citrix.com/article/CTX221206
http://intelligentsystemsmonitoring.com/knowledgebase/citrix/connection-interrupted-error-message-displayed-while-logging-off-ica-session/
https://support.citrix.com/article/CTX237751
 

Are not applicable for us.  We tried updating to 7.14 and looked for the registry fixes listed above and they were not available.  What can we do to remove the Connection error message when users try to log off from a windows 10 device.

Connection..PNG

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