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Outlook requiring sign in each time, profile not saving


Jeffrey Martin1709161065

Question

Posted

Hi All,

App team requiring Outlook 2016. installed via the Office msi, not O365.

In attached document see what is happening.

user prompted each time to connect and sign in order to complete profile.

App team wants to just launch Outlook and be automatically signed in.

 

XA 7.6 on Server 2012 R2

2 answers to this question

Recommended Posts

Posted

Hi,

Could you tell what profiles are you using? Is it roaming or you are using citrix profile?

Also XA 7.6 is already End of life. Citrix recommends that you upgrade your environment to the latest version.

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