Hosting configuration lost with vcenter

[Eric BOISDON]

Hello everybody,

 

I have a Prod site on 7.15 LTSR CU3, connected to a Vcenter 6.7 u1. I use MCS template.

 

I can not update catalogs because Studio don't see vms template from the vcenter. The window to select master stay white. Furthermore, in hosting if i try to edit storage , all vmfs are marked unavailable and i can remove them. Impossible to add new connection, because studio can not expand vsphere clusters.

 

On my TEST site, in CU4 and the same vcenter, i have not issue.

 

And if i try to configure a new connection on other vcenter, no problem.

 

HAve you any ideas ?

 

Thanks,

[Pavan nannapaneni1709152483]

can you please make sure all the permissions are set as per below:

https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/install-prepare/vmware.html

[Eric BOISDON]

Hi,

 

All persmission are good !  We have no issue on Test Site with the same Vcenter and the same user account. So the issue is not here.

 

A difference between PROD and TST site is the CU version : CU4 on TST site et CU3 on PROD.

 

It's the only change on xdhyp:\connections it's the parameter "Revision"

[Eric BOISDON]

Hi everybody,

 

Issue solved ! i updated to CU4 the PROD site and now all is good. Studio can expand the Vcenter without problem and i can update MCS template. 

 

So there is a major difference between CU3 and CU4 with a VMware infrastructure 6.7u1, but i don't know why ... maybe someone knows ?

 

Bye,