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Thinewire not working correctly with User Layer




as written in the title, I'm having problems with Thinwire not working correctly.

When logging in for the first time, the User Layer is created and Director/Thinwire shows "Provider HDX 3dPro (NVidia)". After a reboot and logging in again, the Director is showing the orange rectangle for Thinwire and when checking, it says "Using HDX 3DPro without a supported GPU..." and the Provider shows "HDX 3dPro (None)"



Does anyone have had a similiar problem or knows where to look first for troubleshooting?


Thank you in advance and sorry for my "not so good" Englisch


FYI: We use VDA 7.15 CU4 and the graphics card is a Nvidia M4000 with driver v419.17 (almost actual version).

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