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SDX, Saving VPX-instance -> error "Please provide valid MAC address for LA/1"


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Hi Citrix.

 

I have two SDX 8400 appliances running 12.0.59.8. When I'm editing af VPX instance from the SDX gui and click 'Done',

I get this error: "Please provide valid MAC address for LA/1".

 

It doesn't matter if I want to change one or the other. Eg. chance Admin profile or change the hostname of an instance. No matter what change I get this MAC-error.

It must have been introduced with a software upgrade. All my VPX's are running the same software version as the SDX. - 12.0.59.8.

 

Best regards

Henrik M. Frisk

Netscaler SDX error.JPG

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Hi Carl.

 

If I edit my VPX-instance from the SDX and go to 'Data Interfaces'. Mark my 'LA/1' -> Edit. (See screendump).

VMAC - VRID 2, 10, 111.

 

If I have to be honest, I don't know what this means.

But yes, it It seems to be configured. 

 

Hope I'm looking the right place.

 

Henrik

 

Netscaler SDX VMAC.JPG

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Hi.

I think you are right! Those 'gray' fields are probably only shown as examples.

I have never configured any virtual MAC's. So you think I'm into an SDX upgrade!

 

But if this is a bug in SDX version 12.0.59.8 there must be others who experience the same.

I can't change a bit without running into this error regarding 'Please provide a valid MAC'.

 

Henrik

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  • 7 months later...

Hi.
I can confirm the workaround from TAC. I got the same answer. 
According to TAC the virtual MAC-address just have to start with 02: The rest doesn't matter. (02:01:01:01...... / 02:33:33:33....../ 02:FF:FF:FF......).

I just wonder if this is the final solution. Or why this happens in the first place!

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