Citrix Profile from VDI is not writing to the UPM folder

[John Francis1709160537]

Created a new VDI environment and I have the Citrix Group Policy applied through "Citrix VDA Computer Settings" as per Carl's notes. I have defined the path to the user store

 

profiles$\Citrix\%username%\XA\!CTX_OSNAME!!CTX_OSBITNESS!

 

I have enabled profile management. Unfortunately, I still do not have the profiles written to the folder.  I have followed Carl's steps. Also, we have users who have published desktops and their profile is also written to the same location. But, I created a separate GPO for XenDesktops. 

 

I try to create a shortcut and pin it to task bar to see that it is being written, but after I restart it does not show up in task bar. Users are trying to save several settings on the desktops and it is not saving.

 

Any suggestions?

 

 

[CarlStalhood]

What do you see in the UPM log, which defaults to C:\Windows\System32\Log Files\User Profile Manager\pm.log?

[John Francis1709160537]

On 5/21/2019 at 4:08 PM, Carl Stalhood1709151912 said:

What do you see in the UPM log, which defaults to C:\Windows\System32\Log Files\User Profile Manager\pm.log?

Hi Carl,

 

I have attached the logs.

 

Thanks again

 

 

 

_pm.log

_pm_config.log

[CarlStalhood]

I don't see any Logon or Logoff events in this log. 

[John Francis1709160537]

3 minutes ago, Carl Stalhood1709151912 said:

I don't see any Logon or Logoff events in this log. 

I have not tried logging off and logging back in. But, I tried to restart after I put the shortcuts. Let me try it and capture the log Carl.

[Baumgartner AG]

Hi franci

 

Make sure the user has access to the desired UPM path.

 

I had a similar problem this week. Try to delete the local profile for the user on the VDAs. I ran into some troubles with UPM when migrating from Microsoft roaming profile. 

 

Regards, Cedy

[John Francis1709160537]

On 5/22/2019 at 3:49 AM, Baumgartner AG said:

Hi franci

 

Make sure the user has access to the desired UPM path.

 

I had a similar problem this week. Try to delete the local profile for the user on the VDAs. I ran into some troubles with UPM when migrating from Microsoft roaming profile. 

 

Regards, Cedy

I renamed it and tried to log off and log back in and it did not create a new profile. I have updated the latest logs above under Carl's response.

[John Francis1709160537]

On 5/22/2019 at 3:49 AM, Baumgartner AG said:

Hi franci

 

Make sure the user has access to the desired UPM path.

 

I had a similar problem this week. Try to delete the local profile for the user on the VDAs. I ran into some troubles with UPM when migrating from Microsoft roaming profile. 

 

Regards, Cedy

 

The same path users have been writing for Windows Server through UPM. I have just selected the same path and it is just going to create a new folder for Windows 10 and write to it. So, not sure what could be wrong that it is not creating the folder or writing the profile to it.