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Citrix Profile from VDI is not writing to the UPM folder


John Francis1709160537

Question

Created a new VDI environment and I have the Citrix Group Policy applied through "Citrix VDA Computer Settings" as per Carl's notes. I have defined the path to the user store

 

profiles$\Citrix\%username%\XA\!CTX_OSNAME!!CTX_OSBITNESS!

 

I have enabled profile management. Unfortunately, I still do not have the profiles written to the folder.  I have followed Carl's steps. Also, we have users who have published desktops and their profile is also written to the same location. But, I created a separate GPO for XenDesktops. 

 

I try to create a shortcut and pin it to task bar to see that it is being written, but after I restart it does not show up in task bar. Users are trying to save several settings on the desktops and it is not saving.

 

Any suggestions?

 

 

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On 5/22/2019 at 3:49 AM, Baumgartner AG said:

Hi franci

 

Make sure the user has access to the desired UPM path.

 

I had a similar problem this week. Try to delete the local profile for the user on the VDAs. I ran into some troubles with UPM when migrating from Microsoft roaming profile. 

 

Regards, Cedy

I renamed it and tried to log off and log back in and it did not create a new profile. I have updated the latest logs above under Carl's response.

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On 5/22/2019 at 3:49 AM, Baumgartner AG said:

Hi franci

 

Make sure the user has access to the desired UPM path.

 

I had a similar problem this week. Try to delete the local profile for the user on the VDAs. I ran into some troubles with UPM when migrating from Microsoft roaming profile. 

 

Regards, Cedy

 

The same path users have been writing for Windows Server through UPM. I have just selected the same path and it is just going to create a new folder for Windows 10 and write to it. So, not sure what could be wrong that it is not creating the folder or writing the profile to it.

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