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XenApp 7.15 - Content Redirection for mailto: and tel: not working


Question

Hello at all,

 

We are currently trying to redirect mailto: or tel: Links from our XenApp Server to the local client to avoid installing Outlook or CTI Software.

We used this how-to:

https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/general-content-redirection/host-to-client-redirection.html

It works out of the box for http and https.

But not mailto:

We added the ExtraURLProtocols Key to HKLM\Software\Wow6432Node\Citrix\SFTA

Although the SFTA Key was not present, so we created it simply.

 

What happens on Servers where mailto is already known as a protocol is, that if a user clicks on an email-adress, the IE on the server opens in a loop. But nothing is redirected to the client anyway.

 

Do we miss something here?

 

Did somebody successfully redirected custom protocols other than http/s?

 

Thanks,

Chris

 

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