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Safari 12 Citrix Receiver Launcher

Nathan Baxter




We have recently deployed Storefront 1903 as part of our plan to upgrade our Mac's to OSX Mojave and Safari 12.  We seem to have an odd situation where existing users potentially do not see the Citrix Receiver Launcher Prompt when running detect receiver.  If someone else logs into the mac they do get the prompts, so it would appear to be something to do with the existing user on that mac.  Following the steps in CTX238286 for the affected client still does not allow the prompt to appear.  I have found if i take the additional step within Safari of going to Privacy, Manage Website Data and Remove All it does then appear.  We are also using Workspace App 1903.1 for Mac.


I have seen other posts about auto opening the .ica file when it downloads, but I have also experienced a situation where the .ica does not download and as the Receiver Launcher Prompt does not appear Citrix does not open.


Has anyone else had a similar experience and found another way to change the settings in Safari?




Nathan Baxter.

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